Policies

Cancellation Policy

The office requires 24-hour notice for cancellations of all sick visits, well visits/physicals, and echocardiogram and vascular study appointments.

If this courtesy is not extended to the office, the fees listed in our office policy form will be imposed. This fee is your responsibility and will not be covered by your insurance. Should you incur this fee, it must be paid by your next office visit.

Please do not call our answering service to cancel appointments. When making appointments, please be sure to provide a phone number where you can be reached directly to confirm your appointments.

Medication Refill Policy

Please have your provider refill all prescriptions at the time of your office visit to last until your next visit.

Please note:

• No prescription refills can be completed by the on-call provider.
• Long-term and chronic medication refills will be provided by your provider during follow-up visits for chronic medical conditions and at your complete checkup.
• Please request refills at the time of your visit. Bring your medication bottles or an updated medication list along with refill information. Providers will prescribe enough medication to last until your next appointment.
• Please do not enroll in auto-refill programs. This helps prevent medication errors and confusion.
• Controlled substances cannot be prescribed by covering providers. In extreme circumstances, a covering provider may prescribe a limited supply until your regular provider is available.

Inclement Weather Policy

Please call the office’s main phone line at 301-989-0193 before leaving your home to confirm whether the office is open. We make every effort to remain open whenever possible. The phone message will be updated by 7:00 AM if there are any changes to office hours.